Deposits - getting your deposit back at the end of your tenancy
Repairs - sorting out repairs with your landlord
Tenancies - understanding your tenancy agreement
Bills - disputes over flat share bills
Termination of Tenancy - ending your tenancy early
If you're looking for advice on how to rent, gov.uk has a lot of information on their website, including a booklet called How to rent – The checklist for renting in England. This booklet will give you good advice and tips to follow before renting accommodation. In the latest how to rent guide from gov.uk is the following:
1. Assured shorthold tenancies
2. Before you start
3. Looking for your new home
4. When you've found a place
5. Living in your rented home
6. At the end of the fixed period
7. If things go wrong
8. Further sources of information
Please be aware that some advice in this guide may be affected by the latest coronavirus (COVID-19) guidance for renting.
Make sure you have a written tenancy agreement and read it carefully to understand your rights and responsibilities. The landlord or agent usually provides one but you can request to use a different version. The government has published a model tenancy agreement that can be used.
If you have any concerns about the agreement, seek advice before you sign.
As an extra safeguard, make sure that you take photos. This will make things easier if there is a dispute about the deposit at the end of the tenancy. If you are happy with the inventory, sign it and keep a copy.
This will help make sure you don’t pay for the previous tenant’s bills.
Make sure that you have the correct contact details for the landlord or agent, including a telephone number you can use in case of an emergency.
Check that whoever is managing the property is following a code of practice .
- The National Association of Estate Agents
- The Association of residential letting agents Members of the Association of Residential Letting Agents (ARLA) must follow the ARLA code of practice. ARLA will try to help a client who complains about one of its members. It has an internal arbitration scheme to deal with disputes.
- The association of letting agents - UKALA works with the National Landlords Association (NLA). UKALA The code requires members to have an in-house complaints procedure.