Further support
While we can help with academic, student accommodation, and complaints, we understand you may also need support in other areas.
If your request is outside the matters above we will do our best to signpost you to the most appropriate support.
Imperial College London
Imperial has a range of support services which can help with a variety of issues faced by students.
Imperial has made it easier to raise concerns and receive support where behaviours fall short of our values.
This includes the Report + Support tool, which helps disclose unwelcome behaviours such as bullying and harassment – and can be used (anonymously, if preferred) by anyone who experiences or witnesses such behaviour.
- Student Hub - advice and information on admissions, finance, exchange programmes, exam arrangements, and other aspects of College life
- Student Support Zone - support and advice on wellbeing matters including health, personal development, immigration, study management, and accommodation
- Careers Service - information on career planning, interview and CV tips, and careers events
- International Student Support - visa and immigration advice, events, family network, and general support for international students
- Library Services - support with coursework from your subject librarian, queries about library accounts, and general enquiries
- Student Financial Support - for information and advice relating to the Student Support Fund, budgeting, scholarships and bursaries
- Student Accommodation Office - student halls, private accommodation guides, contract checking tool, and policies and guidelines
- Student Counselling and Mental Health Advice Service - browse resources, workshops and information on wellbeing and mental health. To access mental health services, please email counselling@imperial.ac.uk or concernedaboutastudent@imperial.ac.uk
- Sexual Violence Liaison Officer Team - if you need to disclose an incident, provide support to a friend, or need support from the College, contact svlo@imperial.ac.uk
- College Security - contact information, lost and found, ID cards, and download the SafeZone app
Academic Support
Each department has a network in place to support your academic and personal development throughout your time at Imperial.
This includes your Course Director or Academic Supervisor, your Personal Tutor, or your Postgraduate Tutor and Director of Postgraduate Studies.
External Support
- University and College Union (UCU) - trade union representing university staff and postgraduates, including student staff, on a range of issues including disciplinaries, injury, bullying, and contracts