We're Recruiting for a Venue Operations Manager
- Contract Type: Permanent, Full Time
- Salary: £49,482 - £59,582
- Closing date: Sunday 14th August 2022
The venues team is an integral part of the Student’s Union, running and delivering high quality events and operations across 4 bars and 1 nightclub in the heart of Imperial College campuses in central London.
We are currently looking for an upbeat and inspirational leader to guide our newly formed venues team, in continuing to deliver consistent and outstanding service to our members. You will drive forward business development having had relevant expertise with a commercially minded approach as well as focussing on promoting and delivering value for money. This hands-on role provides an exciting opportunity to form new ideas and initiatives whilst running an incredibly motivated team. You will also have the chance to develop a longer-term strategy for our venues alongside the Director of Finance & Resources, Deputy President and Union Management committee.
The successful candidate will become better at building relationships and have fantastic negotiation skills as you will have day to day contact with customers, suppliers, contractors and college departments alongside others. The role will require excellent planning know-how including handling a meaningful budget, running events and functions and leading all venues and large teams, therefore the ability to balance a multifaceted workload under deadlines is essential. Experience in a similar role would be helpful.
Duties and responsibilities
The post holder is responsible for the overall management and continual business development of the Union’s bars, catering and events operations to deliver full commercial potential and maintain a high standard to our members. They will work with the Director of Finance & Resources, and deliver a robust, reliable and outstanding service.
In addition to the above the employee will lead the ICU Venue team to coordinate consistent, first rate service across our venues, ensuring that our offer remains attractive and provides good value for money whilst remaining commercially viable within our defined operating model.
Essential requirements
- Appropriate Health and Safety Qualification or the willingness to train to acquire
- Personal License holder with the ability to be Designated Premises Supervisor
- Level 4 Managing Food Safety in Catering or the willingness to train to acquire
- Experience of managing a large budget (i.e. turnover of more than £2 million)
- Experience of leading, motivating and mentoring large teams to achieve success
- Multi-site management of bars and catering operations
- Experience of prioritising and running events and functions
- Significant knowledge of current food and drink trends across different demographics
- Knowledge of Health and Safety legislation including COSHH, Food Hygiene and relevant best practice
- Significant understanding of Licensing Law and the requirements for operating licensed premises
- Excellent financial acumen
- Excellent communication skills with the ability to relate to and communicate appropriately and effectively with people at all levels
- The ability to handle competing priorities and a challenging workload in a pressurised environment
- Evidence of commitment to continuing personal and professional development
- A leader on equality of opportunity who values diversity and removes barriers to equality
- An excellent role model who promotes high standards of probity, integrity and honesty
- A strong commitment to working in a democratic student-led environment
To download the full CANDIDATE INFORMATION PACK click here.
How to Apply
The closing date for applications is 12 noon on Sunday 14th August 2022
To apply, please click here to complete our online application form. As part of the online application you will need to follow the instructions set out in the Candidate information Pack.
We are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. We therefore encourage candidates to apply irrespective of age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender identity, sex, or sexual orientation. We are an Athena SWAN Silver Award winner, a Disability Confident Leader and a Stonewall Diversity Champion.