Advice Centre

Advice Volunteers

There's an opportunity to join the advice team at ICU, to help us improve the experience of students.

The advice centre offers academic and non academic advice to students and it’s an impartial, independent and confidential service open to all students at Imperial.

The aim of the service is to support students on a 1-2-1 basis, tackle issues on a wider scale and help improve the college’s procedures and regulations.

We need volunteers to help us understand what problems students have within the different departments and how these operate. This will help us target problems more effectively and be more supportive towards students.

Advice volunteers will act as a link between the Advice Centre and the department and will also help us run events more successfully. The role is flexible and will vary according to your commitment.

To express your interest email advice@imperial.ac.uk, briefly describing why you would like to take part. If you have any questions email Angela Urasala, Advice Centre Manager (a.urasala@imperial.ac.uk).

If you have an interest in improving the student experience do get in touch.

What is the scope of the role?

  • To inform the advice centre about how the department operates
  • To Investigate common issues affecting students
  • To explore an issue raised by the advice centre
  • To help with campaigns and events within your department 
  • To inform the advice centre of common issues within a department

Who are we looking for?

  • Someone with an interest in improving the support students receive
  • Someone willing to help during events and campaigns
  • Someone with an awareness of the environment around them and of the difficulties  experienced by others as well as themselves
  • Someone willing to challenge the way things work at the moment and with an interest to make things better
  • Someone willing to promote the advice centre among students

How can we support you?

  • Students will be able to attend an initial training session
  • They will have regular contact with the advice centre
  • Once  a month they will receive an email with an update and any action points needed

What will volunteers gain?

  • An opportunity to improve their course and the student experience
  • An opportunity to influence the way we operate and the campaigns we run
  • A greater insight in the way the college operates
  • Mental health first aid training
  • Transferrable skills
  • Imperial plus training
  • Time commitment
  • Students should be able to commit for a year

To express your interest email advice@imperial.ac.uk, briefly describing why you would like to take part. If you have any questions email Angela Urasala, Advice Centre Manager (a.urasala@imperial.ac.uk).