Student Mystery Shoppers

Student Mystery Shoppers

Imperial College Union is looking for students who are interested in becoming Mystery Shoppers at Imperial College Union

We are currently looking to build a team of dedicated student Mystery Shoppers to help us review and improve our bars and catering outlets as well as the experience that our members have whilst visiting our venues. Our outlets include the Union building's Beit Bars (FiveSixEight, Metric & The Union Bar), The Reynolds Bar situated in Charing Cross Hospital Hammersmith, h-bar in the Sherfield Building as well as The Foundry Bar & Kitchen at Woodward Halls in Acton.

As a mystery shopper you would be asked to fill in a questionnaire following your agreed visit to one of our venues where you would comment on your experience. Questions will cover your experience entering the venue, cleanliness, quality of service and quality of the food and drink. In return we will refund you for the food and drink that you purchase as part of the questionnaire as well as any door charge you may pay if there is an event on. A full guideline document is supplied explaining what it is you will be looking for on your visit and what you may need to take with you.

So, if you're interested in helping to improve the services offered to our membership by becoming a Mystery Shopper then please apply below

Once applications have been submitted dates and venues for visiting will be allocated. The questionnaire for completion will be issued with the date and location of the Mystery Shopper test

Please give a short description of why you feel suited to the role of Mystery Shopper
Not For Profit
You buy something from us.
We pay the supplier, staff and our overheads.
All the rest, every penny, is reinvested in the services we run for our members!
Want to reserve a table in our bars?

You can book a table in The Union Bar or FiveSixEight for you and your friends. Click here for more info.

Beit Quadrangle
Prince Consort Road
London SW7 2BB
Registered Charity No: 1151241
Tel: 020 7594 8060
Fax: 020 7594 8065
Twitter: @icunion
VAT Reg No. GB 240 5617 84