New Drop In Schedule
Thank you to everyone who has been attending our drop ins, we hope you have found them useful. Starting from Monday 17th of April, we will be slightly altering the drop ins, this will be the new structure:
First you must sign in at the Helpdesk and they will let you know if someone is available and send you up when there is. We will also be having extra staff on drop ins to provide specific support for finance and events, please see below our schedule.
| Date and time | Topic | How many staff |
| Monday 2-4pm | Generic & Finance | 2 |
| Wednesday 2-4pm | Generic | 1 |
| Friday 2-4pm | Events & Risk Assessments | 1 |
May drop in changes:
Week commencing 24th of April:
Friday 28th – online
Week commencing 1st of May:
Monday 1st – cancelled (Bank Holiday)
Friday 5th – cancelled
Week commencing 8th of May:
Monday 8th – cancelled (Bank Holiday)
Wednesday 10th – cancelled
Friday 12th – cancelled
Week commencing 29th of May:
Monday 29th – cancelled (Bank Holiday)
If you come to the correct drop-in session based on your issues, we will aim where possible to resolve you issue there and then. And if we can’t resolve it there and then, we will take the problem away and get back to you within ten working days.
Every drop-in session that happens will be added to a log so nothing gets missed and we will review the log monthly to highlight any process or support page gaps to then work on them within the following month. We want to make sure we are actively listening to you issues and adapting to them.
We hope you are happy with the plans for the new service and we can’t wait to see you in the office soon!